Nearly every industry has their fair share of scam artists, and the furnace repair business is no different. We hear horror stories on a daily basis of customers who called the wrong company first, and end up losing their hard earned money on unnecessary work. This winter, there are many fraudsters who are going to use the frigid cold temperatures to their advantage. No one wants to be without heat for very long, and for some people going without heat for any period of time could cause major health issues. Scam artists know this fact and manipulate it for their gain.
A Common Furnace Repair Scam
Probably one of the most common furnace repair scams involves heat exchanger inspections. A cracked heat exchanger can cause carbon monoxide to leak into the homes air supply, and it can cause several health problems including the possibility of death. But, it can only do these things if it is actually cracked! A cracked heat exchanger usually results in the purchase of an entire new system, because when a customer hears that there is a problem with the unit that could harm their family, they are quick to fork over large amounts of money to repair the problem. However, if this ever happens to you, stop, take a breath, and remember to think logically. (more…)