When you buy a car, it usually doesn’t come with much of a warranty. If you buy it new you may have coverage for a few years but there isn’t a return policy. If the car is used, you often take it as it is. For such a large purchase, you’d think you would get a little more protection. Unfortunately, that is not the case, and most large purchases are like this, unless of course you are buying a furnace from Four Seasons Heating and Air Conditioning. Part of our promise to our customers is that when you buy one of our furnaces it is guaranteed not to be a lemon. We make this promise and then we back it up.
The No Lemon Guarantee
The No Lemon Guarantee states that if your furnace’s heat exchanger fails within 25 years of the installation we will replace the entire system for free. The heat exchanger is the core of your furnace, and a crack or break in this part would normally be the death of your system. However, if your system is from Four Seasons, we will replace the unit completely in this event as long as the unit was installed within 25 years of the breakage. The average furnace only lasts about 20 to 25 years, so you are basically protected for the life of the unit. (more…)