Archive for the ‘Quality’ Category
Wednesday, November 9th, 2011
These days, it is hard to trust anyone at their word. With all of the scam and fraud warnings we encounter everyday it is too easy to get taken advantage of when you need to have work performed in your home. Taking a contractor at his word could turn into big losses down the line. Many homeowners find this out the hard way. They sign a piece of paper without ever really reading it through and the project begins. Within days the problems start up and the homeowner has nothing to back up the contractors verbal promises. The homeowner ends up with a much lighter wallet and little to show for it. Don’t let this become your remodeling or HVAC repair horror story and call Four Seasons!
A Contract You can Understand
Complex contracts are difficult to understand and seem to hide crucial facts from the homeowner. When you need something repaired, you often don’t even think to read every detail of the papers that you sign. All you want is to get the problem taken care of as quickly as possible. Contractors know this and the less scrupulous ones will use it to their advantage. At Four Seasons, we are as upfront as possible with each and every one of our customers. We are not looking to take your money and run. All we want to do is provide you with a reliable source for the services you need to have performed. That is why we always outline and discuss everything with you before you sign a contract. By keeping you in the loop, we establish a trusting relationship. (more…)
Tags: Chicago, Consumer protection, contractors, contracts, Countryside, Crete, Four Seasons, fraud, furnace repair, home repair, Home Services, honesty, HVAC repair, IL, Lindenhurst, professionalism, remodeling, scam
Posted in Air conditioning, Consumer protection, Heating, Home Services, Informational, Quality, customer service | Comments Off
Tuesday, November 8th, 2011
Many customers may not know or even care if their furnace technician is a permanent employee of their heating and air conditioning company, but if the company you choose uses subcontractors to get their work done, you may have a problem. When a company sends a subcontractor to your home to repair your furnace, in effect they are saying that you are not worth the cost of hiring their own servicemen and that basically, quality of work doesn’t matter either. Not only do they think you won’t notice the difference between a subcontractor and a hired professional, but they are also depriving you of a specific benefit. Added value is what we are talking about. The other HVAC companies won’t provide it because they won’t pay more for something the consumer may not notice.
Don’t Hire a Subcontractor!
A subcontractor is paid to perform certain jobs under the name of a company. What the consumer gets is someone who may or may not work for that company a month later or even next week. The company doesn’t even have to invest time doing background checks, drugs testing, or even assessments of the person’s skills. It is cheaper to just give the subcontractor a chance by having him do a job for the company, and your furnace is the guinea pig! The subcontractor has little incentive to do their best work because for them the goal isn’t to stay hired by that one company. His goal is to work as many jobs as he can and let the company deal with the results, good or bad. (more…)
Tags: Four Seasons, furnace repair, guaranteed, Hickory Hills, Highland Park, installers, professional, Quality, service technicians, subcontractors, value
Posted in Furnace, Furnace Repair, Heating, Quality, Tips and Suggestions, customer service | Comments Off
Thursday, November 3rd, 2011
When you buy a car, it usually doesn’t come with much of a warranty. If you buy it new you may have coverage for a few years but there isn’t a return policy. If the car is used, you often take it as it is. For such a large purchase, you’d think you would get a little more protection. Unfortunately, that is not the case, and most large purchases are like this, unless of course you are buying a furnace from Four Seasons Heating and Air Conditioning. Part of our promise to our customers is that when you buy one of our furnaces it is guaranteed not to be a lemon. We make this promise and then we back it up.
The No Lemon Guarantee
The No Lemon Guarantee states that if your furnace’s heat exchanger fails within 25 years of the installation we will replace the entire system for free. The heat exchanger is the core of your furnace, and a crack or break in this part would normally be the death of your system. However, if your system is from Four Seasons, we will replace the unit completely in this event as long as the unit was installed within 25 years of the breakage. The average furnace only lasts about 20 to 25 years, so you are basically protected for the life of the unit. (more…)
Tags: 100% satisfaction, Chicago, Four Seasons, free estimate, Furnace, heat exchanger, Heating, home comfort specialist, HVAC contractors, IL, installation, investment, Lemont, Lisle, no lemon guarantee, parts and labor, Skokie, warranty coverage
Posted in Consumer protection, Furnace, Furnace Repair, Heating, Quality | 1 Comment »
Wednesday, November 2nd, 2011
We recently got a letter from a customer that we thought may convince some of the skeptics out there that Four Seasons Heating and Air Conditioning and Home Services is a truly honest and hard working contracting company. It was written by a customer that was sick and tired of getting the run around from other contractors. When they blew him off, Four Seasons stepped in and got the job done. This customer’s experience isn’t much different that what all of our customers discover when they use Four Seasons for their home repair, HVAC, and home improvement projects.
Four Seasons to the Rescue!
Like so many other customers in the Chicagoland area, this man had experiences some water damage in his basement. After putting a Band-Aid on the problem for years, he finally realized that mold was beginning to set up shop in his basement. This was a problem that couldn’t be mopped up. After having a family member attempt to remove the portion of the basement wall that was contaminated, this customer found that he had an even bigger problem on his hands than he though and that he needed professional help. Trying to get help from two independent contractors was useless. They blew him off, and after having Four Seasons Heating and Air Conditioning out to repair a broken hot water tank, he found Four Seasons Home Services. (more…)
Tags: Cary, Chicagoland, contractors, customer testimonial, Four Seasons, Glendale Heights, home improvement, home repair, HVAC repair, HVAC services, IL, technicians, the run around
Posted in Consumer protection, Home Improvement and Repair, Home Services, Informational, Quality, customer service | Comments Off
Friday, October 28th, 2011
What are the most important aspects you look for in your heating and cooling company? For most, all they want is a company that offers a good product, has fast service, and probably most importantly has affordable pricing. You would think that these things are pretty basic, but most companies may offer only a couple of these features. At Four Seasons we strive to be everything you are looking for and then some. Where other companies may leave you out in the cold, we are constantly changing and improving the way we service our customers so that we are able to meet their needs.
Staggering Prices
Any company that lacks in one of these three areas is truly lacking a lot. A company that offers a good product and fast service but that offers their services at staggering prices is leaving out a very important component that many homeowners need right now. Yes they need reliable heating services, but if you can’t afford them, how are you ever going to benefit from their fast service or impressive products? You simply can’t. (more…)
Tags: 24 hr, affordable, Chicago, Elmwood Park, emergency service, fast service, Four Seasons, furnace repair, heating services, HVAC contractor, IL, Lennox, Mundelein, products, Wadsworth, winter
Posted in Boiler, Furnace, Furnace Repair, Heating, Informational, Quality, Savings | 1 Comment »
Tuesday, October 18th, 2011
With the slow turn around of the economy, it seem like the home repair and HVAC industries have been attracting more and more scam artists to the business. Every year like clockwork, ads go out from all sorts of companies offering amazingly low prices for their various services. The unsuspecting homeowner is just looking for a good deal, and the next thing they know, they are being taken for all they are worth. Four Seasons Heating and Air Conditioning works tirelessly to prove that we are a trustworthy and honest company, but keeping you informed about the scams we are seeing other homeowners fall into, is just one way can help you see the difference between a company that has your best interests at heart and a company that just wants to get your money and run.
Distraction and Deception
Be careful who you let in your home. Many of these scammers aren’t even bothering to pretend to do any work. They often work in groups of two. While one serviceman distracts the homeowner with a long conversation about the services they offer, the other performs an “inspection.” While you are paying attention to the conversation, the other serviceman is rifling through your belongings and taking anything that they can shove into their bags or their pockets. Hundreds of homeowners have lost valuables this way, and we don’t want you to be one of them this winter! (more…)
Tags: BBB, Chicago, Consumer protection, Four Seasons, fraud, guaranteed work, honest, IL, Matteson, money, scam, Summit, trustworthy, University Park
Posted in Consumer protection, Informational, Quality, customer service | Comments Off
Friday, October 14th, 2011
Fall is the time of year to enjoy the mild weather and to enjoy the savings that comes from using the HVAC system less frequently. However, the mild temperatures during the day turn downright cold during the night, and many homeowners turn to their heating system for a little comfort while they sleep. Unless you have a new furnace, odds are your unit only has one setting and is constantly running a maximum output no matter the temperature outside. This leads to energy waste and since the weather is still pretty mild compared to how cold it could get in Chicago, it makes you wonder why your unit doesn’t give you more options. Well, if you purchase a high tech Lennox furnace from Four Seasons Heating and Air Conditioning, your new furnace will be able to regulate its output more accurately based on the weather conditions.
The Variable Capacity SLP98V from Lennox
Variable capacity furnaces like the SLP98V from Lennox vary their output from 35% to 100%. So, on a mild day that only calls for warming the home to a few degrees warmer than the outdoors, the furnace will operate at a lower setting automatically. This allows for more even warming of the home, and allows the furnace to use less energy. This is just one of the many features that come with these furnaces from Lennox, and they all work to increase your comfort and your energy savings. If this sounds like something you may be interested in getting for your home, contact your Four Seasons representative now and learn more about variable capacity furnaces.
Tags: Four Seasons, Furnace, high tech, installation, Lennox, mild weather, replacement, sales, variable capacity, warm, winter
Posted in Furnace, Heating, Informational, Quality | Comments Off
Thursday, October 13th, 2011
If you are one of the many homeowners that have recently replaced their old furnace, you are probably hoping that this recent investment will last for long time. However, keeping your furnace in good shape takes a lot more than just crossing our fingers and hoping. It takes an attentive eye and help from a reliable HVAC contractor like Four Seasons Heating and Air Conditioning. Many homeowners will replace their furnace and make all of the same mistakes that they made with the old system. You can change that with this unit, but keeping these tips in mind and having Four Seasons by your side.
Four Tips to Improve Your Furnaces Longevity
- Yearly Maintenance: Having your furnace cleaned and checked yearly by a pro from Four Seasons is the single most important step towards having a furnace that will last its expected lifespan if not longer. Cleanings keep the parts in your system from breaking down prematurely and will allow the unit to run more efficiently. Units that are poorly maintained break down more frequently and will need to be replaced sooner than you may life.
- Filter Changes: Changing the filter every month in between your yearly maintenance checks will keep the systems operations running smoothly all year round. (more…)
Tags: Bensenville, Bloomingdale, Chicago, cleaning, early detection, energy efficiency, filter replacement, Four Seasons, Furnace, Hinsdale, home improvement, IL, investment, lifespan, longevity, maintenance, repairs, Tune Up
Posted in Furnace, Furnace Repair, Heating, Quality, Savings, Tips and Suggestions, maintenance | Comments Off
Monday, October 3rd, 2011
In the span of a year, every homeowner that cares about their property spends countless hours outside and in maintaining its condition. From day to day tidying up to completing the necessary home repairs, we all work hard to keep our homes looking beautiful. This means that we must invest money from time to time in home improvements. Replacing the roof, repaving the driveway, and redoing the floors are just a few of the improvements that are made every decade or so. Sometimes they are done to fix a problem and other time they are done just to add beauty to the home. One such home improvement is window replacement, and when you purchase and install your windows with Four Seasons, you could solve a problem in the home and also add beauty inside and out. (more…)
Tags: beauty, Chicago, colors, exterior, Four Seasons, home improvement, Home Services, IL, interior, Naperville, Oakbrook Terrace, replacement, styles, vinyl, windows
Posted in Home Services, Informational, Quality | Comments Off
Wednesday, September 28th, 2011
Choosing a new furnace from the hundreds of options out there can be a bit confusing. Who has the most reliable unit? Who offers the best warranty? How long will this new unit last? These are just a few of the questions that may be floating around in your head as you look over your options. Here at Four Seasons we offer Lennox Home Comfort Systems to our customers. After years of experience with these units, we decided that for us they are the most reliable, high tech, and cost effective systems on the market. But don’t take our word for it! Here we are going to recount the experience of one of our long time customers who is a true believer in what Lennox systems have to offer.
Finally Calling it Quits
Last week, one of our servicemen went over to this customer’s home to service the furnace for the season. The customer knew the unit was getting on it the years, and wanted to know if it was time to replace it. Our technicians gave it a good look over, and though the unit was well cared for, it was showing the signs of age. The technicians couldn’t guarantee that it would be good to run for the next season, and the customer decided that after years of reliable service it was finally time to retire this unit and purchase a new one. (more…)
Tags: breakdowns, Chicago, cost effective, Four Seasons, Furnace, Heating, IL, installation, Joliet, Lennox, lifespan, maintenance, Morris, Plainfield, reliable, replacement
Posted in Furnace, Furnace Repair, Heating, Quality, maintenance | Comments Off
