Q- How often should I have my furnace maintenance and duct-work cleaning done?
A-Many companies will exaggerate the condition of your furnace or duct work in order to scare you into becoming a repeat customer. The problem is that few of these companies can actually provide any sort of evidence of dirt or debris in either system.
At Four Seasons Heating and Air Conditioning, we begin by evaluating the individual needs of your family. If your family has pets, health concerns like asthma or allergies or if you have recently done some remodeling in your home, you are going to need your furnace and duct work cleaned more frequently that someone who doesn’t have to compensate for these issues. Furnaces usually need to be cleaned yearly despite these factors, but the frequency of duct cleanings can vary from home to home. Our goal is to create a trusting relationship with you before we ever step foot in your home to perform any kind of service.
Q- Will you have the equipment needed to properly clean my system when you arrive to perform the service?
A- The HVAC cleaning industry is plagued with illegitimate companies that pop up for a season, and then they disappear for good. These companies will rent cheap portable equipment that isn’t able to clean every inch of your duct work and furnace. This is the last kind of person that you want messing around with your furnace or duct work.
Four Seasons has a fleet of 275 trucks that are fully equipped with the state of the art equipment that is needed to properly clean a furnace or duct work anywhere in the Chicagoland area from Streamwood, to Chicago Ridge, to Hickory Hills. Our duct cleaning crews consist of two men that will use a three stage filter system to remove 99.97% of the dust and airborne particles in your duct-work system. They also use compressed air and rotary brushes to make sure that every inch of your system is spotless. Our furnace maintenance technicians hand clean and check over 20 different points of your furnace system to ensure optimal efficiency and to prevent part failure.
Q- Do your technicians have training or schooling?
A- There are many companies in this industry that hire technicians and corporate employees who are inexperienced and have little to no training. All that these companies care about is getting into your home, getting your money and getting out.
At Four Seasons, we back up the work that each and every one of our technicians performs with our 100% satisfaction guarantee. The only way that we can do that is by having the utmost confidence in the abilities of our servicemen. Any technician or office worker that is a part of the Four Seasons family has undergone rigorous training and proved their abilities before they ever encounter a customer. Your furnace and duct work are vitally important systems in your household, and when you choose Four Seasons you are putting those units in good hands.
Q- Will there be any hidden costs?
A- Many companies like to hide additional costs until they get in your home. They fool you with a ridiculously low price over the phone, but when they arrive to perform the work, suddenly the price is 4 times the amount you thought you had discussed. This is a dishonest way to run a business.
Four Seasons doesn’t want to manipulate their customers into paying outrageous prices for heating services. Whether you have a furnace repair, furnace cleaning, installation, duct cleaning, or any one of the other services that we perform, we promise to quote you the price of the service down to the penny before we ever begin to do work. The price we quote at our free estimates is the price you will pay on the day of the installation.
We have provided these questions as a way to help you protect yourself in this cut throat industry. There are far too many companies who try to profit off of consumers who do not know anything about their HVAC systems. Take the time to become an educated consumer, and I have a sneaky feeling that you will find what you are looking for in an HVAC company at Four Seasons Heating and Air Conditioning.
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