I know it’s frustrating to have an air conditioner clean and check or service call canceled because of rain, and here at Four Seasons we hate having to do this to our customers. Believe me when I say I want to work. The problem is that we cannot get an accurate reading on the refrigerant charge in your air-conditioner during a down pour of rain. The pressure in the air is different during a rainstorm, and if we were to calibrate the unit during that time, it would not cool the home properly.
Unpredictable Weather Conditions
The other reason we don’t perform these services in the rain is due to the fact that we don’t want service techs getting electrocuted! Water and electricity don’t mix, and this is a bad situation for customers and service techs alike. We understand that many people have to adjust their lives to fit this service in, and we defiantly want to do the work for you. But, April and May have some fairly unpredictable weather. If a company tells you that they will still do these services in a downpour, you can know that they do not have your best interests in mind! All they are thinking about is the paycheck and they don’t really care if your unit works properly.
We Will Work With You!
However, this doesn’t change the fact that you make plans days or weeks in advance, and then you find out the day before or the day of the appointment the weatherman has other plans for you. No we can’t blame weatherman every time it rains (even though we’d like to). The facts are we live in an area with really unpredictable spring time weather, and Four Seasons will do everything that we possibly can to work around your schedule and to avoid scheduling during poor weather conditions.
The only good suggestion I’ve got is make back up plans for the day of your clean and check. Going to the Shedd Aquarium or the Field Museum are perfect rainy day alternatives. Unfortunately, the Sox don’t play in the rain, but when the skies are clear we will be out to perform your service.
-Ray a Four Seasons Service Tech
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