Everyday Four Seasons gives 100% of ourselves to each and every customer that allows us to enter their home for one of our many services. From the moment you pick up the phone to call for help, you are engulfed by the caring hands of a Four Seasons associate. We walk you through the entire process and try to make everything from fixing your furnace to getting new windows as easy as possible for you the homeowner. This customer service ethic is something that we have worked on through the years, and we have recently been recognized for this dedication to customer care for the second year running!
Developing Life Long Relationships
The Dave Lennox Award is given to 25 companies out of the thousands that offer Lennox products across the nation. These 25 companies have to demonstrate sound business practices that have lead to growth, but they also must have an outstanding customer service history. At Four Seasons we do things differently. Where other companies may just look at you as a job that they need to milk for every penny, Four Seasons is looking to develop a life long relationship.(more…)
Many customers may not know or even care if their furnace technician is a permanent employee of their heating and air conditioning company, but if the company you choose uses subcontractors to get their work done, you may have a problem. When a company sends a subcontractor to your home to repair your furnace, in effect they are saying that you are not worth the cost of hiring their own servicemen and that basically, quality of work doesn’t matter either. Not only do they think you won’t notice the difference between a subcontractor and a hired professional, but they are also depriving you of a specific benefit. Added value is what we are talking about. The other HVAC companies won’t provide it because they won’t pay more for something the consumer may not notice.
Don’t Hire a Subcontractor!
A subcontractor is paid to perform certain jobs under the name of a company. What the consumer gets is someone who may or may not work for that company a month later or even next week. The company doesn’t even have to invest time doing background checks, drugs testing, or even assessments of the person’s skills. It is cheaper to just give the subcontractor a chance by having him do a job for the company, and your furnace is the guinea pig! The subcontractor has little incentive to do their best work because for them the goal isn’t to stay hired by that one company. His goal is to work as many jobs as he can and let the company deal with the results, good or bad.(more…)
There has been a lot of hype and confusion surrounding the topic of air duct cleaning. Is it a legitimate service? What can it really do for my home? Do I even need to have a duct cleaning performed? All of these questions can leave you wondering why you should even bother with this service, but Four Seasons Heating and Air Conditioning is here to convince you that this service may be worth your time and effort, and the best part is, we will do the assessment for free!
You May Not Need Them Cleaned
There are some homes out there that simply do not need this service performed. Those that have advanced air filtration systems, no pets or allergies, and those that have had the duct cleaned recently are among those that do not need this service. The problem is many companies will sell a duct cleaning to anyone they can and they do little to give the customer an honest opinion of the real conditioner of their duct work. (more…)
Four Seasons Heating and Air Conditioning came from very humble beginnings. What was once a one man one truck, home based business is now a rapidly growing company that employs over 500 people in the Chicagoland area and is rated number 241 on Crain’s list of largest privately held companies! Although we may be large, we are still family owned and operated, and we strive to maintain the qualities you have come to expect of a “mom and pop” type shop. However, as a larger company, we can offer our customers many added benefits that they simply cannot get anywhere else. These benefits include:
A savvy consumer knows quality when they see it. Manufacturers of heatingandair conditioning products produce millions of pieces of equipment. The equipment used to heat and cool your home is becoming more and more efficient as we move forward. At Four Seasons, we install Lennox brand equipment because we know they make a high quality product that we can sell to our customers at a fair price. But no matter what the brand, the product is only as good as those that install or service it. That is the Four Seasons difference. We are dedicated to constant training for our brand new employees all the way up to the longest-tenured employee so that EVERY unit we install or service is going to provide quality comfort exactly as it is supposed to from the manufacturer. (more…)
Four Seasons has photographed a 100 year old Lennox Furnace. Originally this furnace used coal to heat the home, later oil and eventually natural gas. The owner replaced the 100 year old furnace with a modern energy-efficient Lennox furnace – even though it still worked.
Leading Residential Heating and Air Conditioning Supplier Recognized by a leading consumer review website, Lennox and the Better Business Bureau. (more…)
Many heating companies will give you quotes over the phone with out ever looking at your home. This can lead to you spending valuable money on equipment that does not get the job done.
Many other heating contractors will give you quotes that do not include the full cost to get the unit installed an operational. In the best of times this can be a major annoyance, however when budgets are tight this is can put you in a tight spot if you can’t trust a company to give you all the facts up front. (more…)
There are many definitions of the word quality. The word itself has eight dictionary definitions and can be used in the context of a number of different situations. The definitions of the word include phrases such as “degree of excellence” and “superiority in kind”. This is exactly how Four Seasons would define quality as we strive to provide every customer with a “quality” experience. (more…)
Click here If you are without heat or need a furnace or boiler repair we offer 24 Hour Emergency Service including nights, weekends and holidays at No Extra Charge.
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