When researching Four Seasons, you will find a lot about how Four Seasons hires NATE certified technicians. Unless you work in the HVAC industry, you probably don’t know exactly what being “NATE” certified really means. However, finding a company that employs this level of technician is very extremely important if you want to have your furnace repaired correctly this winter.
What is NATE?
NATE stands for North American Technician Excellence. It is an organization that has created certification examinations for those who would like to enter the HVAC industry as a serviceman or install technician. Over the years, NATE has set itself apart from other certification programs by being:
- A Non-Profit Organization: NATE is a non-profit organization so that consumers can know that the technicians who hold these certifications had to earn it. This isn’t a program that can be bought into.
- A Third-Party Organization: NATE is not affiliated with any HVAC company or manufacturer. Consumers can rest assured that the NATE tests deliver a non-biased assessment of a service technician’s ability to repair, service, or install HVAC equipment.
- Supported by the HVAC Industry: The NATE certification tests have been recognized by manufacturers and contractors in the HVAC industry as a legitimate representation of a technician’s proficiency in this field.
- Recommended by Consumer Reports and the EPA: Both of these organizations are respected and well known to consumers, and both recommend choosing a contractor that hires NATE certified technicians.
In order to pass a NATE certification test, the technician must be proficient not only in the basics of the HVAC industry, but also have an area of specialty. To be fully certified, he or she must pass both a CORE exam and a SPECIALTY exam. The CORE exam is what covers the basics of the HVAC field. It requires the technician to have a thorough understanding of:
- Safety
- Tools
- Soft Skills
- Heat Transfer
- Home Comfort
- Electrical Systems
The SPECIALTY test requires the technician to pick an area of expertise. This could be anything from air conditioning service to gas heating installation, and the technician will need to have a more in-depth understanding of how the particular system he chooses works. If a serviceman can pass this test satisfactorily, he or she has proven that they have the necessary skills to perform services in that area of the HVAC industry. The more specialty certifications a technician has, the more valuable they are to a contractor and to you as a consumer.
Why Does NATE Matter to the Consumer?
In order to help you understand why NATE certification is so important, this is an explanation of why Four Seasons only hired NATE technicians. At Four Seasons Heating and Air Conditioning, we are focused on providing our customers with dependable, top-notch services, and over the years, we have built a reputation based on our customer service ethic. We hire only NATE certified technicians for a couple reasons. First of all, a technician who took the time to get certified really cares about this industry as much as we do here at Four Seasons. The other reason is that when we send a serviceman into a customer’s home, our reputation rides on that serviceman’s ability to properly fix the unit and do so in an appropriate manner. NATE technicians have proven to us time and time again that they can be trusted in the homes of our customers. They not only know how to properly repair the systems they specialize in, they also are courteous and professional and take pride in the work that they perform.
Companies that do not hire NATE certified technicians are taking a risk every time they send an un-certified technician out to a customer’s home. They risk damage to their reputation and damage to your HVAC system. Educated consumers know to steer clear of companies that operate like this, and now you know too. Choose Four Seasons Heating and Air Conditioning, and we know you will not be disappointed.
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Tags: certificiation, Chicago, Cicero, Consumer protection, Consumer Reports, EPA, Four Seasons, Hinsdale, HVAC, IL, NATE, Olympia Fields, technician