Archive for the ‘Letters’ Category

Mrs. W

Tuesday, May 21st, 2013

To Whom It May Concern:

I have to write this commendation of Peter and Mitre they did a beautiful job on installing my furnace, ducts, and vents and cleaned up all the junk. They explained everything to me and showed me how to operate the furnace & thermostat. And at last they were very courteous.

Sincerely,

Mrs. W

William & Joanne S

Monday, May 6th, 2013

Dolton, IL

Management this letter is to show appreciation of the professionalism, the customer service and the work ethic of your employee Byron B. He completed his repair task with a very positive attitude. I appreciate that, from him and your company being a apartment building owner. Thank you very much.

William & Joanne S

Marie C

Sunday, May 5th, 2013

Attention: Owner or Manager

Dear Sir,

Yesterday December 16th I had my furnace cleaned and checked by one of your tech’s who’s name was Victor. I want to tell you how efficient and polite he was. He certainly knew his job. In prior years I have had my furnace cleaned by other people, but your tech and your service does not hold a candle to any of them.

Also in closing I will like to say that if I need service on the furnace again, or if it needs to be replaced rest assure that I will call your company. I will highly recommend your company. You should be proud to have a tech like Victor working for your company.

Thank you and sincerely,

Marie C

Mr. Vito P

Saturday, May 4th, 2013

Chicago, Il

Dear Mr. Musial,

I just wanted to send you a thank you note to let you know the great job your company did for me and my brother. You were the best money for the money and products. The salesman Mr. Joe Madonna was great and set me up with just what I wanted. The installers Pete and Mike were prompt,  understanding and quick, and kept the work area clean. They did a fantastic job! I’m looking forward to your future services and I will refer your company to all of my friends.

Thanks again,

Mr. Vito P

Helen S

Friday, May 3rd, 2013

Mokena, IL

I just want to thank you for the excellent service we received from all the four seasons employees we dealt with during our purchase. We were extremely impressed with Eugene & Rocco and the job they did installing the units. Mr. Madonna was also very informative. And again thank you, we will definitely recommend your company.

Helen S

Mr. & Mrs. R

Thursday, May 2nd, 2013

Palos Hills, IL

To whom it may concern,

My wife and I want to commend the two young men that came to our home to install our a/c. In my opinion, they did their job like professional men. Thanks for having them come. In regards to the first young man that came to our home he was also polite and explained everything to us. We will recommend Four Seasons to anybody. Thanks again for a job well done.

Sincerely

Mr. & Mrs. R

Mr. Albert L

Monday, April 29th, 2013

Mr. Anderson,

This correspondence comes to commend several of you staff for making our experience with your company a pleasant one.

First, we would like to highly recommend Joe Holewa for the excellent customer service he exhibited when presented with our problem and turning it into a situation where we feel the need to write this letter. Mr. Holewa took charge as a manager and worked with us by making immediate decisions to rectify the issues which he was presented.

The new crew John Elliot, Marc C , Chris Lopez and Ron Hernandez all worked diligently on what turned out to be a large project and as promised it was finished in one day, just in time for our anniversary/birthday celebration. Once the job was complete everything was so neat, orderly and clean we couldn’t tell they had been there at all.

The individuals above have made our experience with your company one worth sharing with you and others.

Sincerely,

Mr. Albert L

Frances P

Sunday, April 28th, 2013

Dear Anthony,

I wanted to take out the time to commend the two technicians who recently installed my Lennox central air conditioner and furnace in my home. It is very rare that I feel compelled to write a letter such as this. In fact I never have. But the service that my son and I received was so outstanding that I felt it deserved to be brought to the attention of the company.

Ruben and Alex arrived within the allotted time, introduced themselves and immediately set about their work. They took care to protect my carpeting and walls, which I greatly appreciate. They were polite when asking questions and responding to our questions with courtesy. They worked for 5 hours and never stopped for any reason.

I am very happy with our new furnace and central air, and if all your technicians are like Ruben and Alex, would recommend your company highly. In fact I have.

Sincerely

Frances P

Wayne S

Tuesday, March 19th, 2013

Barrington, IL

By way of introduction, we are new customers of Four Seasons HAC thanks to the advice of your sales Executive, Dennis.  He did an excellent job of explaining the features of your Lennox brand furnace and the installation process.  Despite some cost differences we decided on Four Seasons to provide our heating needs. (more…)

Don Z.

Saturday, March 2nd, 2013

First I would like to thank Four Seasons Heating and Air Conditioning for their outstanding commitment to customer service and satisfaction. They provided something that exceeded my expectations and has demonstrated (to me) that their customer always come first.

Four Seasons installed my furnace, air conditioner and humidifier. I needed service so I contacted Four Seasons Heating and Air Conditioning and within 2 hours they were at my house. While I understood that they provided 24/7 service, I had no idea that the respond time would be so immediate. I did have an issue with the solution to my problem but that night I was contacted and informed that situation would be reviewed. Early the next morning I was contacted and the same issue was resolved. Again, Four Seasons went above and beyond the call to make me satisfied.

I would recommend Four Seasons to anyone that needs a new furnace, air conditioner, humidifier or service. They truly stand behind their work.

-Don Z