SOUTH HOLLAND, IL
Archive for the ‘Letters’ Category
I wanted to start by thanking or Technician Kevin S. for comming over late last night to help diagnose our Furnace. It was about 10pm on a saturday, he was geniune and was trying to find what unit would best suite our budget. Later when we decided what unit we wanted your 2 Techs, Jerry and his partner (i cant recall his name), worked for 6hrs straight installing our heating unit in one of the coldest nights of the season this year.
All 3 gentleman were extremely polite, Very Friendly and we felt that we had been helped to the fullest!!
I cannot Thank them or Your company more for the service that they have provided!!!
We will definelty recommend your services to all of our friends and family!
Recently I decided to have my Ducts/Vents cleaned because occasionally I would see a little dust on the floor. I then call several Duct Cleaning Companies and settled on one that was (I thought) reasonably priced. I soon learned that I got what I paid for not what I was promised. Once the Serviceman had completed his “work”, which took all of 1 hour and about 15 minutes, he left.
In the days that followed as I started using the heating system in my home I noticed dust everywhere. Which I attribute to the recent cleaning and thought, maybe some dust was left over. As days turned into weeks I realized I was dusting more than I’d ever had to in all the years I been here, each time I removed the blanket of dust that spewed from the vents, a couple of days later it was back. After several weeks I could no longer make excuses for the “job” that was done/not done.
I then call Four Seasons which cost a little bit more but as I stated before, I got what I paid for. After Four Seasons serviced my Ducts/Vents I waited; I had become accustomed to removing dust from my furniture, blinds, floors, etc. every two to three days, but there was no more dust. The money I wasted on the first Duct Cleaning Company could have went to Four Seasons who in the end came out and did the job right. If this helps anyone save some of their hard earned money in these difficult economic times I’m happy. From now on my philosophy is “do it right the first time.”
July 16, 2011
David L. W.
Channahon, IL 60410
Mr. Michael Cassity,
Four Seasons Heating and Air Conditioning
I am writing to personally thank you and your company for the exceptional service received for replacement of my old, outdated heating and cooling system. Being apprehensive and concerned with having to deal with and go through the whole estimating and bidding process. I felt very fortunate when connecting to your “Comfort Specialist” Walter Obrachta. His professionalism and knowledge along with his timeless and easy accessibility to answer follow up questions immediately sold me to go with Four Seasons to answer my service needs.
Further concern and anxiety regarding installation quality and operation remained. Walter scheduled installation within two days which was great considering the 90’ degree days and I was on vacation this week. As much as I was impressed my Mr. Obrachta’s knowledge and salesmanship, I was equally impressed, if not more by the performance of the service technicians, Dariusz and Miguel. The talent and diligence of Dariusz combined with the support and dedication of Miguel are to be commended. They showed up promptly and as scheduled and reviewed the overall demo and installation process with me.
Being a Supervisor in the process department of a large area Oil Refinery Department, I work daily with The Process technicians and Maintenance Technicians in the field. The performance by your installers Dariusz and Miguel is at par with our very top performers. Their attention to detail, work ethic, safety, and help keeping practices and dedication are to be commended.
Overall, let me thank you and your team for the comforting experience and putting me at ease knowing I have purchased and installed a great product to take care of needs for many years to come. Since being a Saturday installation my “nosey” neighbors could not refrain from observing and questioning on my good fortune and as since one neighbor has called Walter for an estimate for a rental unit he owns and the other neighbor is considering your company for his future needs. Thanks again for everything.
I just wanted to say we had and furnace and air installed a few weeks ago, and the two men who did it were extremely professional and friendly. Ryan and Chris were helpful. We were very comfortable having them in our home while we were at work. Please let them know how well they did and we will recommend your company to anyone we know. Thank you.
Find out more about Four Seasons by reading Four Seasons Recommendations!
Just wanted to say thank you for the service we received during our installation this past Thursday and Friday.
The installation provided by Isaac and Mario was done professionally and efficient.
The follow up call provided by Matt on Friday was also accomplished in a timely and efficient manner.
You handled the calls I made to you courteous, responsive,and professional, and we appreciated the service we received.
It was a pleasant experience doing business with you and Four Seasons.
I just had a central air installed in my 1962 ranch home that had never had central air. I also had the furnace replaced at the same time. Just want to say how happy I am with the installation and the two men who performed the work, Nate and Josh. The work was outstanding, and these guys are professional, hardworking and friendly. I’m impressed. Please thank them for me.
Also, I just had the city of Des Plaines Building and Code Enforcement rep out here to do the final inspection and when he saw the “Four Seasons Heating and Air” sticker on the furnace, he said “ Well I know it’s done right then.” Nice endorsement.
Thanks for a great job. I’ll recommend your company to everyone.
I have to write this commendation of Peter and Mitre they did a beautiful job on installing my furnace, ducts, and vents and cleaned up all the junk. They explained everything to me and showed me how to operate the furnace & thermostat. And at last they were very courteous.
Management this letter is to show appreciation of the professionalism, the customer service and the work ethic of your employee Byron B. He completed his repair task with a very positive attitude. I appreciate that, from him and your company being a apartment building owner. Thank you very much.
Attention: Owner or Manager
Yesterday December 16th I had my furnace cleaned and checked by one of your tech’s who’s name was Victor. I want to tell you how efficient and polite he was. He certainly knew his job. In prior years I have had my furnace cleaned by other people, but your tech and your service does not hold a candle to any of them.
Also in closing I will like to say that if I need service on the furnace again, or if it needs to be replaced rest assure that I will call your company. I will highly recommend your company. You should be proud to have a tech like Victor working for your company.
Thank you and sincerely,