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CRETE, IL
I recently hired Four Seasons to install insulation in my attic. My wife and I noticed that several of our rooms in the house were colder than others. Four Seasons added over 18 inches of insulation to my attic and it has made all the difference. I strongly recommend having insulation added. - Paul and Debbie D
The salesman was very efficient and friendly. The installation was done very quickly they came back within two days. The installers were great and very respectful to me and my property. The installers gave a good overall view of the new system that was installed. They cleaned everything when they were done and left everything looking great when they were done. I choose Four Seasons because of the price and how quick they could install the unit. I will refer Four Seasons to family and friends.
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The salesman was very knowledgeable and helpful. My air conditioner was installed the same day four hours later when it was 102′ outside. The installers were very polite and respectful while in my home. I don’t know how they were so nice in all that heat. The installer explained the thermostat, air vent and drain to me before leaving. They left the area they worked in spotless. I was recommended to Four Seasons by a previous customer and friend. I will refer Four Seasons to family and friends. Walter with the quality control inspection was extremely helpful. He fully explained answers to the questions I had. Everything he said made sense. Four Seasons will be called for my furnace cleaning.
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The salesman was very knowledgeable. I waited two days for my equipment to be installed. The installers were very respectful of me and my home. The installers explained the operation of the new air conditioner and furnace to me and I understood the operations. They did a job well done with cleaning the work are when they were done. I learned of Four Seasons from a friend. I chose Four Seasons because the size of the company and they are very reliable. I know I will refer them to family and friends. Your employees were very efficient. I worked in customer service for 35 years and I’m good at judgement. The woman and employees over the phone were very helpful.
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The salesman that came to my home was very good. He was very respectful and knowledgeable with the systems that Four Seasons offered. The installers were very respectful and explained everything to me very well. They did a great job cleaning up when they were done with the installation. I choose Four Seasons because of the service I received from my salesman Wesly. I will give a good referral to my family and friends. You assisted me very well with my heating and cooling needs.
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My salesman Dave K was very knowledgeable. He left everything in writing for me so I could make my decision. It made it easier for me to compare with other estimates I had from other companies. The installers were very polite,and they even knocked on the door before entering the house from the basement. They explained the operation of the system, and they left the manuel with instructions on the thermostat, air conditioner and furnace. The installers were very through and laid down tarps and cleaned up very well that we didn’t have evidence of them being here. I found out about Four Seasons through ads, mailers and different advertisements. I will refer Four Seasons to family and friends.
Toby Miles was the salesman that came to my home. He was not pushy into making a sale. He was very respectful and helpful with me making my decision. The installation of my air conditioner was able to take place the day after Toby sold me the unit. The installers were very nice and respectful. They were very quiet and got the job done in a great manner. They explained the operation and placement of the unit very well so that I understood how to operate the system. The installers cleaned up everywhere that they worked, which was very nice. I will refer Four Seasons to family and friends.
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July 16, 2011
David L. W.
Channahon, IL 60410
Mr. Michael Cassity,
President
Four Seasons Heating and Air Conditioning
Mr. Cassity,
I am writing to personally thank you and your company for the exceptional service received for replacement of my old, outdated heating and cooling system. Being apprehensive and concerned with having to deal with and go through the whole estimating and bidding process. I felt very fortunate when connecting to your “Comfort Specialist” Walter Obrachta. His professionalism and knowledge along with his timeless and easy accessibility to answer follow up questions immediately sold me to go with Four Seasons to answer my service needs.
Further concern and anxiety regarding installation quality and operation remained. Walter scheduled installation within two days which was great considering the 90’ degree days and I was on vacation this week. As much as I was impressed my Mr. Obrachta’s knowledge and salesmanship, I was equally impressed, if not more by the performance of the service technicians, Dariusz and Miguel. The talent and diligence of Dariusz combined with the support and dedication of Miguel are to be commended. They showed up promptly and as scheduled and reviewed the overall demo and installation process with me.
Being a Supervisor in the process department of a large area Oil Refinery Department, I work daily with The Process technicians and Maintenance Technicians in the field. The performance by your installers Dariusz and Miguel is at par with our very top performers. Their attention to detail, work ethic, safety, and help keeping practices and dedication are to be commended.
Overall, let me thank you and your team for the comforting experience and putting me at ease knowing I have purchased and installed a great product to take care of needs for many years to come. Since being a Saturday installation my “nosey” neighbors could not refrain from observing and questioning on my good fortune and as since one neighbor has called Walter for an estimate for a rental unit he owns and the other neighbor is considering your company for his future needs. Thanks again for everything.
Sincerely,
David W's Original Letter
Curt my salesman was excellent. He provided a lot of information, and didn’t pressure me and push me toward purchasing a unit. They were able to install my a/c unit and furnace the very next morning. They were able to do the installation the same day but we declined and waited until the next morning. The installers were very neat, They kept is informed on what they were doing and what area they were working in. They also explained everything about the systems, how to maintain the maintenance and how to operate the thermostat. Everything was neat and clean when they were done. My brother recommended me to use Four Seasons, I also was happy with the finance options that were available. I will refer Four Seasons to family and friends.
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Walter was very helpful in explaining Lennox products. He always returned my phone calls and has excellent customer service skills. My sale to installation process went smoothly. The installers were very respectful of me and my property. They explained the operation and the placement of my system very well. I received five estimates from different companies and Four Seasons gave me the best quote and the best warranty. I will refer Four Seasons to friends and family members.
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